‘No Help’: Aid Arrived Too Late as Ebola Spread in a Congolese Town

Four people in white protective suits, face shields, and masks carry a decorated coffin. A crowd of people watches them in a hilly landscape.

On a hilltop town in eastern Congo, work has started on a new Ebola center. When completed, it will anchor an effort to contain the virus in the town and its surrounding villages.

Local health workers here say the center is too late.

Many lives could have been saved, the health workers say, had a sustained effort to combat the virus started in the town of Mangala in June.

In other towns in Ituri Province, the epicenter of the outbreak, Ebola treatment centers were set up weeks after the World Health Organization declared a health emergency in May. In Mangala, the Ebola response only started ramping up in August.

Area of the outbreak

Source: Democratic Republic of Congo National Public Health Institute (data as of Sept. 29). Adina Renner/The New York Times

This outbreak, already the second largest on record, has reached seven different provinces in the Democratic Republic of Congo and likely began spreading as early as January. More than 3,900 people have died of Ebola in Congo since May, according to the latest data from the government.

There is tentative evidence to suggest that the response is making progress. The number of new cases reported each week appears to have reached a peak in August, according to recent figures from Africa Centers for Disease Control and Prevention. Outside aid organizations typically play a major role in African Ebola outbreaks, supplementing often weak government capacity.

ImageThe open back of a white utility vehicle shows several people packed inside, including a child. A person in a plaid shirt stands outside the vehicle.
Patients suspected of having Ebola sit in an ambulance waiting to be taken to the hospital for treatment.
ImageA rural village with dirt paths and simple wooden houses. A woman carries a blue bucket on her head, and a child walks with a stick.
A village in Mangala. Poor roads and insecurity have made it difficult for health workers to reach the town.

But health workers in Mangala say fewer lives would have been lost had help arrived here sooner.

“There was no help, not even a bit,” said Godefroy Banzani, a senior nurse in Mangala, recalling how the town felt abandoned in the early weeks of the outbreak.

Experts say that what happened in Mangala underscores how this Ebola outbreak became the largest and fastest-growing that Congo has ever seen.

“With an epidemic, the slower the response, the bigger it grows,” said Julien Harneis, a senior Ebola response coordinator for the United Nations.

Surge outpaces recent outbreaks

The current Ebola surge has surpassed total cases in the 2018 outbreak.

Source: Democratic Republic of Congo National Public Health Institute (data as of Sept. 29); United Nations Office for the Coordination of Humanitarian Affairs; World Health Organization.

Adina Renner/The New York Times

Health workers here offered several explanations as to why the response lagged in Mangala. One issue: the town has few hotels, forcing aid workers to make a three-hour trip each day from Bunia, the regional capital. The rutted road is so dusty that drivers sometimes have to stop because they cannot see, while after rains it can become too muddy to navigate.

Violent insurgents sometimes impose checkpoints along the dirt road leading into town. Foreign aid cuts have forced health workers to make painful choices about already scarce resources, including where to build Ebola centers, said Luca Fontana, a senior W.H.O. official with years of experience fighting the virus.

Privately, however, some international health workers said that Mangala was simply overlooked. Dr. Wessam Mankoula, head of emergencies at Africa C.D.C., acknowledged the concern in Mangala and said that it was difficult to establish treatment centers in every health zone affected by the virus.

When the W.H.O. declared an outbreak in mid-May, there were already hundreds of Ebola cases in Ituri Province, setting the overall response on the back foot from the start. But health teams in towns such as Mongbwalu, Bunia and Nizi, were quickly mobilized to educate communities on infection.

As those efforts were underway, Mangala remained on its own, officials here say.

When The New York Times visited the town in September, signs of the struggle to contain the virus were everywhere. The coming treatment center, which will be run by the international humanitarian medical charity Alima, was just a patch of flattened red earth.

ImageThree health workers work with tools on reddish-brown dirt. Two children and an orange safety fence are also visible.
Health workers fencing off the site where the Ebola treatment center will be constructed. Many lives could have been saved if outside help arrived sooner, they said.
ImageA wide, open space of red soil fills the foreground, with a white SUV parked in the middle. Lush green trees and a tall tower stand on a distant hillside.
A view of the site where the Ebola treatment center will be built, months after the World Health Organization declared the outbreak.

In the meantime, Mangala relies on the district hospital, where in the early months of the outbreak, Ebola patients were treated in a mud house with no windows, an earthen floor and little ventilation.

One afternoon in September, health workers set fire to their protective clothing after use, sending dark smoke skyward as the synthetic material burst into flames.

The fire burned yards from an area accessible to villagers.

Most treatment centers in Ituri Province are strictly divided into green and red zones. Patients and suspected Ebola cases are kept in the red zone, and anyone entering must wear protective clothing. In the separate green zone, medical staff members and visitors can enter safely, talking with patients at a distance or through plastic screens.

But at the regional hospital in Mangala, staff members said people with signs of the virus circulated freely across a central, grassy courtyard.

ImageHealth workers wearing white protective suits and clear face shields stand in line. One bends over near dirt ground, others stand by tent structures and an orange mesh fence.
Health workers prepare to remove protective clothing at the hospital in Mangala. The gear is then burned.
ImageA dimly lit room contains several wooden beds with dark mattresses. A person is covered by a blue floral blanket on one bed, near a barred window and an IV stand.
An inpatient ward at the hospital in Mangala. As late as early September, treatment rooms that were usually packed with patients before the outbreak, remained empty.

Mave Liripa, 26, came to the hospital with her mother and 1-year-old daughter, Justine Ngabusi, in September. All three showed signs of Ebola, including fever and vomiting, Ms. Liripa said.

Ms. Liripa’s 8-year-old son had died with Ebola symptoms the previous week, and the family buried him at home, she said.

Nurses wearing protective gear took blood samples from the family to be sent for testing. Nurses told the family to sit on a bench, which was near patients with unrelated illnesses.

“Everywhere is a red zone here,” said Dr. Jacques Savo Bamuhiga, the medical director in Mangala. Five nurses and a doctor have contracted Ebola at the hospital already, and one nurse has died, Dr. Bamuhiga said.

ImageA woman with a backpack leans toward two women seated on a bench in front of a brown wall. One of the women holds a child.
Mave Liripa, 26, holding her baby daughter outside the hospital. Ms. Liripa’s 8-year-old son died with Ebola symptoms in September. The family buried him at home.
ImageDr. Jacques Savo Bamuhiga, the medical director in Mangala, stands in a room with a wooden desk in the foreground. Charts, shelves of papers and a curtained window are visible.
Dr. Jacques Savo Bamuhiga, the medical director in Mangala. “Everywhere is a red zone here,” he said.

The government stopped paying Mangala’s hospital staff at the start of the crisis. It gave no reason for the suspension, but the decision damaged morale and hindered efforts to organize a response, doctors said.

Some heath workers quit, while others staged a brief strike. Though they have since returned to work, some said that they had still not received their salaries. Dr. Bamuhiga praised the staff who had worked unpaid through the crisis.

Congo’s health minister, Roger Kamba, acknowledged that some health workers had not been paid. The government was working to resolve the problem quickly and would add a bonus to health worker salaries, he said.

Hospital treatment increases the chances of patient recovery, which helps to convince residents of the benefits of disclosing to medical workers when someone is ill. Ebola patients are most infectious in the final days of the illness and just after death, making safe burials essential.

All this reduces community transmission. But people must first be persuaded to allow sick relatives to be treated in hospitals rather than at home.

In Mangala, a fledgling outreach team was only established in August. As a result, fears spread unchecked through the town that the hospital was injecting its patients with Ebola, staff members said.

Residents boycotted the hospital and, even as late as early September, treatment rooms that were usually packed with patients before the outbreak, remained empty.

About Author: holly

i.atiku@asyarfs.org

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